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K Square
services 24/7 customer service for E-Commerce web sites
and Retail operations from any where in the world. we can
support customer service in three ways
1) Online chat
2) Email
3) Phone support .
All this three operations can take place from India.
The working
style in today's high-tech world has got a tremendous
change where the concept of virtual employee is playing a
vital role. Virtual employee is nothing but you can
allocate one or more of our employees to perform your
work from offshore BPO center to perform the work you
give and report directly to you at a considerable low
price without you investing on any infrastructure, yet as
a client you can still have full access to the people you
hire. We at Hellocomm successfully implemented the
concept of virtual employee service.
K Square can provide 24/7 customer service for very cheap
and best possible prices. We can have your local number or
you local toll free number calls to land on our BPO
service center in India Hyderabad. Also customer service
agent will be able to make calls to your country as if
they are in your country using cutting edge technologies.
Customer service agents are available 24 hours 7 days a
week to serve your customers by phone ,email or online
chat .So you don't need to spend lot of money to setup a
customer service division .We will take care of every
thing.
Customer Support Service:
Customer support service will provide dedicated staff to
work for your company and your web sites their main goal
is to provide you and your customers best value in terms
of satisfaction and help. This service will answer your
phone calls and solve problems for your customers and send
information to customers as well as report you to with
daily activity.
They will follow this task for you .Answer phone calls
from your customers and chat online with your customers as
well as reply emails and solve your customers problems.
we can have your present phone number to forward to our
BPO facility.
We are very
competitive in the pricing we will charge the following
for customer service.
How can we
provide customer service for this cheap?
Since we operate BPO from India our cost is very less. So
we pass the same benefit to our customers. Although your
calls are answered from India you and your customers never
feel the difference it will be like the same as some one
answering your customer in USA.
What experience and qualification a customer service
agent will have?
All our customer service agents have minimum of 2 years
experience with graduation degree.
Can agents speak good English and communicate well with
customers?
Yes they can talk to your customers and help them in good
English with prefect accent.
Can I use customer agent for any
other work other than answering customer calls?
Yes you can use this customer agent for any other work as
you wish but its limited . Since customer agent will be
good in handling customers and helping them with the
problems. It may not give good result if we use customer
service agent for software coding or data entry For that
you also can refer Virtual employee section and appoint a
consultant to do the work for you.
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