|
The advent of the Internet and rapid advances in
technology has made enterprises aware of the need to provide effective
and efficient service to retain customers. Customer Relationship
Management or CRM as a concept has evolved from individual departments
handling the function to the enterprise taking ownership for customer
service.
In such a scenario, it is critical that
corporations find the right partner for implementing and maintaining
their CRM applications. K Square specializes in providing services by
identifying customer service standards and optimizing and realigning
the client's software and processes synergistically towards these
objectives.
Our services include:
» Globalization
and multi country roll out
» Implementation services
» PeopleSoft CRM upgrade
» Customization
» Post Implementation Support /
Maintenance
|